Solaren's Jack Byrd on Adapting Security Services for Natural Disaster Response

When Hurricane Milton approached Florida's coast in October 2024, most residents evacuated, leaving properties exposed to significant risk. Under the leadership of CEO Jack Byrd III, Solaren Risk Management swiftly mobilized a specialized response team to protect client assets across the affected counties.

"Our primary objective is to prevent looting, followed closely by ensuring life safety," Byrd stated. "Mandatory evacuation orders often create a window of opportunity for criminal activity. People are forced to leave behind their possessions, and unfortunately, there are individuals who exploit that vulnerability."

Headquartered in Nashville, Solaren deployed a mobile command center, a fleet of patrol vehicles, and security personnel to Florida. During the operation, Solaren's team detained seven individuals attempting to loot or vandalize protected properties, according to company reports.

Operational Framework for Rapid Deployment

Executing such a large-scale operation required rapid mobilization without compromising ongoing commitments. "We couldn't simply reassign existing personnel, as many of our locations still required continuous security coverage," explained Bethany Gill, Solaren's Chief Operations Officer. In response, the company issued a call for additional qualified candidates, reviewed credentials, and organized a coordinated transport of equipment and staff to the impacted region.

"We initiated outreach and communicated that if individuals met the qualification criteria, we would onboard them for the project," Gill noted. All documentation was verified prior to deployment to ensure compliance and readiness.

An effective communication infrastructure proved vital. Solaren utilized mobile-based communication platforms, enabling uninterrupted connectivity for field teams. "The platform we implemented was more cost-effective, flexible, and user-friendly. It allowed us to make real-time adjustments on the go," said Gill.

Prioritizing Security Amid Crisis

Byrd's approach to disaster response reflects a deep understanding of human behavior during emergencies. Solaren's strategy acknowledges the spike in property crimes during evacuations and proactively addresses these vulnerabilities.

"Unfortunately, there will always be individuals who seek to take advantage of chaotic situations," said Gill. "Having trained professionals on-site who can recognize and appropriately respond to these threats is invaluable."

Personnel selected for disaster response undergo rigorous training tailored to these scenarios. This includes identifying zone-specific threats and applying response protocols that diverge from standard procedures.

"We strive to ensure that every team member deployed is exceptionally capable and professional," Gill emphasized.

Solaren's disaster response operations are structured around a clear chain of command. This hierarchical model allows field personnel to report issues promptly and receive timely guidance from supervisory staff.

"A well-defined command structure and robust communication are essential to navigating complex, multi-site deployments like Hurricane Milton," Gill added.

Technology Integration in Disaster Security Operations

Through a strategic partnership with LiveView Technologies, Solaren has strengthened its disaster response capabilities. The company employs mobile surveillance trailers equipped with artificial intelligence-based detection systems, solar power, and remote monitoring tools.

"These units can be rapidly deployed and are solar-powered, allowing for uninterrupted surveillance," Gill explained. Each trailer includes multiple cameras, speaker systems, and flashing lights capable of issuing customized warning messages upon detecting unauthorized activity.

While technology enhances operational efficiency, Byrd emphasizes the irreplaceable value of human oversight. "AI supports our efforts, but human observation remains superior in identifying and interpreting complex scenarios," said Gill.

Solaren's presence on-site during the Hurricane Milton response exemplified its commitment to safeguarding property during vulnerable times. The company's strategy of maintaining a physical deterrent is central to minimizing opportunistic crime.

Client feedback further validates this approach. "The client was extremely satisfied with our performance in Florida," Gill reported. Core to this success is Solaren's emphasis on training, which includes situational awareness, first aid, and emergency protocols specifically designed for disaster conditions.

"These deployments underscore our expertise in delivering security solutions when they are needed most," Gill concluded. "The positive feedback from clients affirms our mission and operational approach."